Documentation

Allows the landing page for your app to be enabled or disabled. Set to true or false.

Displays a list of partners in the ticket view section of your app.

Displays sponsors categories in your app.

Allows you to customize the hero section of your app's landing page.

Allows the checkout feature to be enabled or disabled in your app. Set to true or false.

Displays the details of sponsors in your app.

Allows coupon codes to be accepted during checkout in your app.

The image displayed in the hero section of your app's landing page.

Displays a sign-up form for a newsletter in your app.

The name of your app.

The email address associated with your app.

Contact details for your app, such as an email address or phone number.

A phone number for WhatsApp support for your app.

The number of minutes after which pending orders in your app will be deleted.

The URL for your app's website.

The URL for your app's Instagram page.

The URL for your app's Facebook page.

The URL for your app's YouTube channel.

The URL for your app's Twitter page.

The logo image displayed on the login screen.

The logo image displayed in light mode.

The logo image displayed in dark mode.

Allows the Paywall checkout feature to be enabled or disabled in your app. Set to true or false.

Allows the PayPal checkout feature to be enabled or disabled in your app. Set to true or false.

Allows the Braintree checkout feature to be enabled or disabled in your app. Set to true or false.

Allows the Cardnet checkout feature to be enabled or disabled in your app. Set to true or false.

Allows the Authorize.net checkout feature to be enabled or disabled in your app. Set to true or false.

Allows the Azul checkout feature to be enabled or disabled in your app. Set to true or false.

The title displayed on the thank you page after a successful checkout.

The subtitle displayed on the thank you page after a successful checkout.

The background image displayed on the thank you page after a successful checkout.

The background image displayed on the checkout page.

The exchange rate used for converting foreign currency to the Dominican Peso (DOP) during checkout.

The message displayed to customers on the checkout page.

Allows manual bank payments to be enabled or disabled in your app. Set to true or false.

Requires customers to upload a receipt when making a manual bank payment. Set to true or false.

The name of the bank where payments should be made.

The name of the account owner associated with the bank account where payments should be made.

The account number associated with the bank account where payments should be made.

The routing number associated with the bank account where payments should be made.

The Swift code associated with the bank account where payments should be made.

Additional details about the bank account where payments should be made, such as the branch address.

Instructions for making a manual bank payment, such as the reference number to include.

The list of items displayed in the top navigation menu.

Displays the Home link in the top navigation menu. Set to true or false.

Displays the Orders link in the top navigation menu. Set to true or false.

Displays the Events link in the top navigation menu. Set to true or false.

Displays the Guide link in the top navigation menu. Set to true or false.

Displays the Contact link in the top navigation menu. Set to true or false.

Displays the Safety link in the top navigation menu. Set to true or false.

Displays the Stands link in the top navigation menu. Set to true or false.

Displays the Transportation link in the top navigation menu. Set to true or false.

Displays the Events link in the main menu. Set to true or false.

Displays the Auction link in the main menu. Set to true or false.

Displays the Merch Shop link in the main menu. Set to true or false.

Displays the Speakers link in the main menu. Set to true or false.

Displays the Schedules link in the main menu. Set to true or false.

Displays the Media Channels link in the main menu. Set to true or false.

Displays the Video Library link in the main menu. Set to true or false.

Displays the Livestreaming link in the main menu. Set to true or false.

Displays the Sponsors link in the main menu. Set to true or false.

Displays the Partners link in the main menu. Set to true or false.

Displays the Stands link in the main menu. Set to true or false.

Displays the Hotels link in the main menu. Set to true or false.

Displays the Transportation link in the main menu. Set to true or false.

Displays the FAQ link in the main menu. Set to true or false.

Displays the Blogs link in the main menu. Set to true or false.

Displays the signup newsletter link in the main menu. Set to true or false.

Displays the Newsletter link in the main menu. Set to true or false.

Displays the Notifications link in the main menu. Set to true or false.

Displays a field for the user to enter their address on the registration form. Set to true or false.

Displays a field for the user to enter their birthday on the registration form. Set to true or false.

Displays a field for the user to select their gender on the registration form. Set to true or false.

Displays a field for the user to enter their referral source on the registration form. Set to true or false.

Displays a disclaimer message on the website informing users of any terms and conditions or legal disclaimers they should be aware of before using the service. You are responsible for ensuring that the disclaimer message is accurate, up-to-date, and in compliance with any applicable laws or regulations.

Displays a terms of service agreement on the website that users must agree to before using the service. By enabling this feature, you acknowledge that you are responsible for ensuring that the terms of service agreement is accurate, up-to-date, and in compliance with any applicable laws or regulations.

Displays a privacy policy agreement on the website that users must agree to before using the service. By enabling this feature, you acknowledge that you are responsible for ensuring that the privacy policy agreement is accurate, up-to-date, and in compliance with any applicable laws or regulations.

Enables the use of Twilio SMS for sending text messages to users. Set to true or false.

The Account SID for the SMS API provider. This is required to authenticate API requests.

The Auth Token for the SMS API provider. This is required to authenticate API requests.

The Messaging Service SID for the SMS API provider. This is required to send messages through the messaging service.

Enables the use of WhatsApp for sending text messages to users. Set to true or false.

The phone number associated with the WhatsApp account. This is required to send messages through WhatsApp.

The ID associated with the WhatsApp phone number. This is required to send messages through WhatsApp.

The access token for the WhatsApp API. This is required to authenticate API requests.

The language in which to display WhatsApp messages. This is optional and can be set to the user's preferred language.

The title for the public-facing page of the website. This is displayed in the browser tab and can be different from the main page title.

The first line of text displayed in the main page title on the homepage.

The second line of text displayed in the main page title on the homepage.

The subtitle displayed below the main page title on the homepage.

The label for the first call-to-action button on the homepage.

The URL that the first call-to-action button on the homepage links to.

The label for the second call-to-action button on the homepage.

The URL that the second call-to-action button on the homepage links to.

The subtitle displayed below the sponsor section on the homepage.

The title displayed above the newsletter signup form on the homepage.

The URL for the Venco Pixel script. This is used to track user behavior and conversions on the website.

Allows you to add custom code to the head section of your website. This can be used for tracking, analytics, or other custom functionality.

Allows you to add custom code to the top of the authentication pages on your website. This can be used for branding, messaging, or other custom functionality.

Displays a guide to the events on the website for developers. This can be used to help developers understand how to interact with the events on the website programmatically.

To create a new event in Venco.io, go to the Events list in the Configuration menu and click on "New Event". Enter all the necessary details such as the event name, date and time, location, and description. You can also add a Hero Image (1500x500) and a thumbnail (800x800) for the event. Once you have provided all the required information and uploaded the images, click on the "Publish Event" button to make the event live on your website. The event will now be displayed on the website for users to browse and purchase tickets. If you would like to make any changes to the event or update ticket types and prices, you can edit the event at any time.

To edit an existing event in Venco.io, go to the Events list in the Configuration menu and click on the event that you want to edit. You can then modify any of the existing event details such as the event name, date and time, location, and description, as well as add or remove ticket types and prices. Once you have made the necessary changes, click on the "Update Event" button to save the changes. The updated event details will now be displayed on the website for users to view and purchase tickets.

To delete an existing event in Venco.io, go to the Events list in the Configuration menu and click on the event that you want to delete. You can then click on the "Delete Event" button to remove the event from your website. Please note that deleting an event will permanently remove it from the website, and any associated data such as ticket sales and attendee information will also be deleted.

To add new ticket types to an event in Venco.io, go to the Event Details page and click on the "Add Ticket Type" button. Enter all the necessary details for the ticket type such as the name, price, and quantity available, and click on the "Save" button to create the ticket type. The new ticket type will now be available for users to purchase on the event page.

To edit an existing ticket type for an event in Venco.io, go to the Event Details page and click on the ticket type that you want to edit. You can then modify any of the existing details such as the name, price, and quantity available, and click on the "Save" button to update the ticket type. The updated ticket type details will now be displayed on the event page for users to view and purchase.

To delete an existing ticket type for an event in Venco.io, go to the Event Details page and click on the ticket type that you want to delete. You can then click on the "Delete Ticket Type" button to remove the ticket type from the event. Please note that deleting a ticket type will also delete any associated data such as ticket sales and attendee information for that ticket type.

To view the ticket sales for an event in Venco.io, go to the Event Details page and click on the "View Sales" button. You can then see a list of all the tickets that have been sold, as well as the buyer's name and email address. You can also export the sales data to a CSV file for further analysis or record keeping.

To add questions to a ticket type in Venco.io, go to the Event Details page and click on the ticket type that you want to add questions to. You can then click on the "Add Question" button and select the type of question you want to add: text, multiple choice, yes or no, or file upload. Enter the question details such as Question, Description, Answer Format (text, files, multiple choice...), and select the desired options such as Question Required, Show on registration forms, and Show on ticket. For multiple choice questions, you can also add options by clicking on the "Add Option" button. Click on the "Save" button to add the question to the ticket type. The question will now be displayed during the checkout or registration process for users to answer.

To edit questions for a ticket type in Venco.io, go to the Event Details page and click on the ticket type that you want to edit questions for. You can then click on the question that you want to edit, make the necessary changes, and click on the "Save" button to update the question. The updated question will now be displayed during the checkout or registration process for users to answer.

To delete questions for a ticket type in Venco.io, go to the Event Details page and click on the ticket type that you want to delete questions for. You can then click on the question that you want to delete and click on the "Delete" button to remove the question from the ticket type. Please note that deleting a question will also delete any associated data such as user responses for that question.

Ticket codes are automatically generated or deleted by updating the "Tickets Available" field under each specific Event Ticket. However, you can also manually edit, update, or cancel them as needed by going to the Event Details page, selecting the ticket type you want to edit, and clicking on the "Ticket Codes" button. From there, you can view and manage all the ticket codes associated with that ticket type, including creating new ones, updating existing ones, and canceling ones that have already been issued.

To create a new event category in Venco.io, go to the Categories page in the Configuration menu and click on the "Create Category" button. Enter the name of the category and select a color for it. You can also add a description and an icon for the category. Once you have created the category, you can assign events to it by selecting the category from the "Category" dropdown menu when creating or editing an event. Events that belong to the same category will be grouped together in the event list view and also in the custom registration forms.

To create a custom registration form in Venco.io, go to the Registration Forms section and click on "New Registration Form". Select the tickets that will be available on the form and enter all the necessary details such as the form name, message, instructions, and any custom code that you want to add at the end of the form. You can also define labels for up to five extra fields that you can add to the form to gather additional information from users. Once you have provided all the required information, click on the "Save" button to create the registration form. You can then preview the form and share the link with your audience to start collecting registrations and ticket purchases.

In the Registration Forms section, you can enable or disable each registration form that you have created. Disabling a form will remove it from your website and prevent users from registering for the associated event.

You can edit the name of each registration form that you have created. The form name is displayed to users when they register for an event.

You can add a message to each registration form that you have created. This message is displayed to users when they register for an event and can provide additional information or instructions.

You can add instructions to each registration form that you have created. These instructions are displayed to users when they register for an event and can provide guidance on how to complete the form or register for the event.

You can add custom code to each registration form that you have created. This code will be added to the end of the form and can be used to add additional functionality or customization.

You can define the labels for up to five extra fields that you have added to each registration form. These labels will be displayed to users when they register for an event and can provide information on what information is being requested.

Ticket Packs allow you to group multiple tickets together and sell them as a bundle at a discounted price or to distribute multiple tickets for a multi-day event. To create a new Ticket Pack, go to the Settings menu, then select Ticket Packs. Choose a name for your pack and select the tickets you want to include, as well as the quantity of each ticket that will be delivered to the customer when they purchase the pack. Once you save the pack, it will be available for sale on the event page.

The Items section allows you to create and manage items that can be sold through your website. These items can include physical products, digital downloads, and more. For each item, you can provide details such as its name, thumbnail, description, price, and more. You can also specify whether or not the item is currently active and whether or not it uses a stock quantity. Additionally, you can associate an item with an event and/or a seller.

A checkbox that determines whether or not the item is active and visible on the website.

The name of the item that will be displayed on the website.

An image that will be displayed as a thumbnail for the item.

The category that the item belongs to. This is used to group similar items together.

A short description of the item that will be displayed on the website.

A longer description of the item that will be displayed when the user clicks on the item.

The price of the item that will be displayed on the website.

The currency that the price is listed in.

A checkbox that determines whether or not the item has a limited stock. If checked, you can specify the number of units available for the item.

The number of units available for the item if 'Use Stock' is checked.

A video URL that will be displayed as a preview for the item.

An optional field that allows you to associate the item with a specific event.

An optional field that allows you to specify the seller of the item.

A checkbox that determines whether or not the item is being sold through an auction.

A checkbox that determines whether or not the auction has ended.

The minimum price that the item can be sold for during the auction.

The date and time that the auction will start.

The date and time that the auction will end.

The minimum amount that a bid must be increased by during the auction.

A checkbox that determines whether or not buyers can purchase the item immediately by meeting a specific price.

The user who has won the auction and purchased the item.

The Banners section allows you to create and manage banners that can be displayed on your website to promote events, products, or other content. Banners can be assigned a priority and a type (hero, square, or side) to determine how and where they are displayed.

A checkbox that determines whether or not the banner is active and visible on the website.

The name of the banner that will be displayed on the website.

The priority of the banner, which determines its placement and visibility on the website.

The type of banner, which determines its size and shape. The available options are hero, square, or side.

The location of the banner on the website, which can be either the dashboard or events page.

The URL that the banner should link to when clicked by a user.

An image that will be displayed as the banner on the website.

With the Discounts module, you can create discount codes and apply them to specific event tickets or items. Users can input a discount code at the checkout to receive a discounted price. Additionally, you can set up automatic discounts based on the number of tickets in an order.

A checkbox that determines whether or not the discount is active and can be applied to purchases.

The name of the discount that will be displayed on the website.

The coupon code that users will enter at checkout to apply the discount.

A checkbox that determines whether or not the discount will be applied automatically based on the number of tickets in the order.

A checkbox that determines whether the discount is a percentage of the total price or a fixed value.

The value of the discount. If 'Percentage Discount?' is checked, this will be a percentage. Otherwise, it will be a fixed amount.

The minimum number of tickets that must be purchased for the discount to be applied.

The date and time that the discount becomes available.

The date and time that the discount expires.

The maximum number of times that the discount can be used.

The maximum number of times that the discount can be used by a single customer.

A checkbox that determines whether or not the discount can be applied to any ticket or item.

A list of all the tickets and items that the discount can be applied to. You can select multiple items or tickets for a single discount.

The Pages module allows you to create and manage custom pages on your website. These pages can be used for a variety of purposes, such as providing additional information about your organization or events, displaying sponsors or partners, or creating landing pages for marketing campaigns. You can customize the content and layout of each page using a simple drag-and-drop editor, and publish your changes in real-time to your website. The Pages module also includes features for search engine optimization (SEO) and analytics tracking, so you can monitor the performance of your pages and optimize them for maximum visibility and engagement.

A checkbox that determines whether or not the page is active and visible on the website.

A checkbox that determines whether or not the page is public and can be accessed by anyone, regardless of login status.

A checkbox that determines whether or not the page will be displayed in the main menu of the website.

A checkbox that determines whether or not the page will be displayed in the footer of the website.

The title of the page that will be displayed in the browser tab and search engine results.

The name of the page that will be displayed in the main menu of the website, if 'Show In Menu' is checked.

The unique identifier for the page that is used in the URL of the page.

The content of the page that will be displayed on the website. This can be formatted using HTML or Tailwind CSS.

An optional image that will be displayed at the top of the page.

An optional image that will be displayed as a thumbnail for the page.

An optional file that can be attached to the page, such as a PDF or document.

The Users module allows you to search, view, and edit user details, as well as view all of a user's orders and contact them. This module is useful for managing your website's user base and providing customer support.

The SMS module allows users to interact with the platform using WhatsApp or Text Messages. Users can get automatic responses to their inquiries, place orders, and receive updates on their orders through SMS. The module helps to streamline communication with customers and improve the overall user experience.

A checkbox that determines whether or not the keyword is active and will trigger the associated action.

The keyword that the user will need to text in order to trigger the associated action.

The code that will be executed when the user texts in the associated keyword.

The message that will be sent back to the user after they text in the associated keyword.

An optional field that allows you to specify the next action that should be taken after the user texts in the associated keyword.

In the Email Templates section, you can view and manage the email templates that are used to communicate with customers. You can edit the content of each template to include your own branding and messaging. Additionally, you can include variables and formulas in the email templates to personalize the content and automate certain processes, such as adding the customer's name or order details.

The Stand Check-ins module allows you to view all the check-ins made at partner stands. You can see details about the user, time, and location of the check-in. This information can be used to track attendance and engagement at events.

Before check-ins can be performed at partner stands, you need to enable the 'Allow Stand Check-in' option for the relevant tickets. To do this, go to the 'Tickets' section and edit the ticket type. Under the 'Advanced Options' tab, enable the 'Allow Stand Check-in' option. You also need to create the partners in the 'Partners' module so that they can be associated with the relevant stands.

In the Check-in Reports section, you can generate reports that show all the check-ins made at your event. You can filter the reports by date range, event, ticket type, and partner stand. The reports provide detailed information about each check-in, including the user's name, ticket type, and check-in time.

In the Reports Dashboard section, you can view an overview of your event's performance. The dashboard provides key metrics such as ticket sales, revenue, and attendance. You can also view graphs that show trends in ticket sales and revenue over time.

In the Data Export section, you can export your event data to a CSV file. You can select which data to export, such as ticket sales, attendees, and orders. You can also filter the data by date range, event, and ticket type.

In the Payment Intents section, you can view all the payment attempts made by customers and their current status. This is useful for tracking payments and resolving any issues that may arise.